Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Change tarriff

hi I changed my tariff to £15 bundle but u have taken my money and given me my £5 bundle which I cancelled I topped up after I changed my tariff and really need the £15 bundle how can I sort this out

Bolt on

I want to cancel my monthly bolt on.

Resolved! Error 42

I have recently been unable to contact 1 person via text message. They do not have me blocked as I can phone them but messages will not send to them. It keeps coming up error 42

Puk code to unlock phone

How to get PUK code to unlock my phone samsung gslsxy s8? I have pin code but I need puk code to use different network.

Scam???

I got the following from this number saying it was O2: +44 7415 320817[O2]A block was initiated on your account & services due to unusual activity. Visit [mod edit: removed to ensure safety] to lift the restrictions.I don’t know why I panicked and cl...

Resolved! New sim, wanted pay as you go but got something else!

HiToiling to get any way of speaking to someone at O2 so trying here. Got a phone, bought a New sim, wanted pay as you go but got something else! Put a £10 voucher on it and got 6Gb unlimited!???How do I get it switch to pay as you go and get my £10 ...

bolt on

i put a bolt on on my account today but its saying im out of data 2 hours later??

Bills

Where can I find an itemised list of my phone bill?

Resolved! Debit card problem

I cannot delete my card details from my account. Reason being there is nowhere on my account page to do it. This is frustrating as I have a substantial amount of credit on my phone which I cannot make use of because O2 take my payment from the credit...

Check PayG balance without signing in to MyO2

Hello, As per the informaiton in the link https://www.o2.co.uk/help/pay-as-you-go/checking-your-balance How do you Go to My O2, where you can check your balance without signing in? Thanks

O2

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