Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Galaxy A21s

I was looking at this phone for my mum for Christmas as she needs a new phone for what she needs. I was wanting to know as she's on 3 mobile if this phone comes unlocked as this is the best pay as you go deal I've found

Resolved! Moving from feature phone to smart phone

I have purchased my first smart phone. My current phone is an old Nokia 2720-fold. This uses a mini SIM, while my new Android phone needs a nano SIM. What is the best way to get a new SIM while keeping the odl phone number? Can I keep the old seem ac...

Why I am not getting X3 data?

I ordered a pay as you go SIM from O2 website for £10 data big bundle. The SIM was delivered and its package also advertise X3 data. I charged and activated SIM. £10 was automatically deduced to start 30day tariff.Why i got only 6Gb instead of 18Gb? ...

Resolved! What is happening with the network?

Last Saturday I bought a No-Contract SIM card at Tesco with a network powered by O2's 4G. I put £20 on it. It worked on Saturday but the network went down Sunday morning.I learnt from the O2 service status that "a nearby phone mast isn't working prop...

Not got what I paid for??

Hi, I paid £10 for the unlimited texts, calls and 6GB of data and 2 days later it says that I have used this? Obviously this is not possible could you sort this out please.

Resolved! Is this really o2 or spam scam ?

O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: [link removed]

USSD codes for barring

I've turned off the mobile data on my phone, but somehome it seemed to have leaked and costed me data usage. I'm 100% certain that I've never accidentally turned it on, and have been using wifi only. Is there a USSD code / short code to key in on dia...

Resolved! Suspect scam

Just received this text :O2:We were unable to process your latest payment. In order to avoid fees, please update your information via [Link removed]

Resolved! stop big%20bundle%20renewal

I have a big bundle sim with £10 of creditand do not want a big bundle for next month, it looks as if a renewal will happen if there is enough credit, how can I stop this and keep the credit for when I need it.

Roaming Spain - Please help !

Hi Community, I bought an O2 PAYG SIM (6GB for £10) from Amazon and had it delivered to Spain. I need a UK phone number because I am returning to the UK often and will be moving there in a month. The people I purchased it from activated the sim nd ad...

O2

Forum Posts