Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

PAC code

Hi,I’m trying to get my PAC code as 02s network is poor where I live. I’ve text PAC to 65075 but it keeps saying it doesn’t understand the request. Help!

Service down

I am having trouble with my phone it’s not allowing me to call out or send text

Resolved! Why can’t I top up more then 30 pounds

I have just spent over £15 On bolt on and websaily now my bundle is due to renew i it won’t let top up again.. I bought a bolt on.. I top up 30.My bundle is due to renew on the 17th it’s only got £14 pounds left. When can I top up again..

Resolved! number

i am currently on payg with new o2 number, how do i trasfer my regular number from another network to o2 payg, can this be done online now or how is it done ? how long does it take?

Using auto top up on O2 account with more than one PAYG mobile assigned to it ?

I have an O2 account set up with three PAYG numbers assigned to it. I’m trying to use auto top up but when I go to the auto top up page it only ever shows me the mobile number of the first of my three phones. There seems to be no way to specify one o...

Data isn’t working

My data won’t work but my calls and messages will

Urgent! Short Codes

Hi, I recently got my pay as you go sim. I topped up the new sim with £10, However I have been unable to send any shortcode messages to 82122 and 60154 respectively. These are live radio competitions, I would definitely appreciate the help.Thankyou.

Resolved! Data sim%20deals

Which data only sim for a mains powered 4g router. Pay as you go would be best as it will be used at my holiday home

Big Bundle calls

ok just got a new SIM Card and a £5 a month Big Bundle which says unlimited calls and texts my simple question is does this include calls to UK Landlines? and are they unlimited or governed by some fair usage small print somewhere?

Resolved! monthly allowance

It seems my tarrrif have been changed unknown to me when I visited O2 shop to change to a compatible SIM card for my new phone.How do I remove monthly allowance that charges me £2 per day of which I don't need?

O2

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