Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! 02 account unusual menu,s

My 02 account doesn't let me open my o2 app ,its installed an i log in but when I want to check my devices it says log in or download the app

Resolved! Can’t log into my o2

When I try log in to the app, it says oops you can’t use this yet

Resolved! Top up

How do I top up from the credit on my phone ? I've £12 on my credit how do I used the £10 for a bundle ?

Resolved! Changing from Pay Monthly to Pay as you go

I have recently found that my monthly moblile bill has become quite extortionate and wish to change to pay as you go. Unfortunately, I have not been able to find information anywhere on the 02 site. Just wondered if anyone can help me with this probl...

Resolved! How Can I (Cheaply) Ensure My UK Phone Number Is Not Reassigned Whilst Living Abroad?

Hello all, I hope someone here might have the knowledge help me. I am currently in the UK and have an o2 pay-as-you go sim card. I am about to spend an extended period in Singapore - perhaps for a year or more. However, I do not wish to lose my UK nu...

remote usage of my phone

does anyone else have pennies disappearing from their credit without any usage of the phone and data turned off?My previous phone was somehow remotely accessed by someone who stole all my credit from 3 sims plus 1 sim from another phone which I had p...

No data

I renewed my big value bundle and it has given me everything except my data back

Resolved! Bolt on not working

Hello ive just purchased a bolt on for 5 pounds 500mbAnd its not workingCan someone advise please?

Resolved! Retrieving an old phone number

Hi, is it possible to get my number back? I was cut off 2 years ago and the number is no longer associated with the sim. Is it possible to request this specific number back on a new sim? Do I have to wait until someone is assigned it and then try to ...

Resolved! THEFT OR UNDELIVERED NOKIA 1.4

[mod edit: please do not post phone numbers on the public board. Thanks!]

O2

Forum Posts