Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi, how do I remove the all rounder bolt on? I’ve tried through o2 app & customer service is closed! I didn’t realise this was monthly & thought it was a one off. Ta
Ive been using a wifi dongle for a few years but dont need now. I called into the o2 shop and was told I need to phone a certain number which I did. I thought it was cancelled. I’m currently on holiday in spain and learnt today I will be billed for d...
Hi, Hi there , my number used to be a pay monthly card and I changed it to pay as you go back in August (i was leaving the country for a bit and wanted to retain my number for when I came back) I am back in the country this Thursday and want to ensur...
I’ve just chanced my monthly allowance to £5 a month and it tells me to top up but the lowest amount you can top up by is £10??
Hello,i was unable to renew my data this month despite having topped up. I previously tried to attach screenshots of messages that show I have topped up but it is not working. Also, i am currently abroad and won’t be back before a week. Will I lose m...
Hi, I just ordered a PAYG Sim on O2, can I transfer my number to it after I receive it?
What happened to the old sim cards where you just top it up when you want to and it costs 20p a text, 35p a minute or whatever? Just topped up £20 and it automatically took £15 for a silly bundle. How do I switch this bundle off and have a standard s...
Firstly yours is the most annoying company ever, your web site and app just send you round in circles. I am disabled and can’t see much either so it’s making my life very difficult I keep getting forced to top up and I’m not sure why? Should I be con...
Hi, yesterday my number was disconnected, and now is on someone's contract. how is it possible ?
Someone else is using my former sim card how can I remove my name from that sim card?
