Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! [Personal details removed] Top-up

I have recently paid for a top up for the above number and I received an acknowledgment this morning. As yet the data allowance has not been updated nor has the internet access been enabled. Can you help please? Brian

Resolved! No data

I played £15 for data and credit and dint revive any data then played £10 and dint receive any data either

Data usage

Hi I've used nearly 7gb of data in the last 20 days and not very often I leave my home and always on the WiFi network so how is it possible to use 7gb of data in 20 days

Resolved! Help

I recently changed my number but when I text someone it still says my new when I need it on.my old number

Resolved! Number

How long will my number take to transfer as getting no service now

Resolved! O2 double rewards

Does anybody have any details of this. It seems to be separate from the double data offer?

Resolved! O2 payg double data offer

With the recent double data offer what happens to your data roller over after the three months. Eg if I had 30gb would 15 gb roll over as I am on a 15gb bundle.

Resolved! Purchase inquiry

If I put credit of £10 into my account will I be able to buy the £10 bundle?

Resolved! Nokia 2630 (this is an old phone but mine is brand new)!!

Can anyone help me? I have a old model Nokia (2630) - mine is brand new! When I send a text message it will not save in the "sent message" box. Hopefully some of you lovelies could help me

Resolved! Top up

I have topped up a new sim but the top up not showing, it has defo come off my debit card

O2

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