Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi i got a new PAY as U GO sim last week and everything has been great until today. My phone isn’t recognising my SIM, nothing has happened to my phone for it to be like that. I wonder if you can help me please
Hi, M data finished before date, I need a new bundle now, i dont want to wait for the date
Hi... Recently I bought a sim... Today I recharged and activated it with 10 pounds... After the amount credited, O2 send me a message as "We are taking 10 Pounds and giving you 7GB data..." I don't know why they do that... Actually I don't need the d...
Hi... Currently, I'm in India... My UK O2 sim card was not used when I was there... Now I want to Recharge/ Top Up this... When I tried through My O2 App and Website... Top Up not success, May be because I use an Indian Credit Card... Then... I purch...
Long-shot, and probably a little waffly, so I apologise in advance. I can log into My O2 account, both with the email and password and by using my number; can check my tariff, topup, everything else. But when I try to access my details it brings up a...
Hi, I'm having a crap time at the moment trying to get in touch with someone at customer services. I have got a PAC code from EE. I have a PAYG O2 sim that i have activated and i am trying to transfer my number across. I have rang customer services t...
I paid £10 for a PAYG SIM, which says "boost your data get 3 months extra on us - was 7GB, now 20GB". So I activated it, I've got the 7GB but I can't find out how to boost it to get the 20GB. I've phoned up numerous times, and been advised differentl...
Have received new sim which says to text free10 to 21500 but not delivering
Last summer, I was notified my tariff was changing (without my agreement), basically because it was old and not making O2 enough money. The tariff I'm on is a bit rubbish - I'm paying £15 per month for 1GB of data, whereas I can see that I can get a ...
Me and my wife both have o2 pay as you go sims. Our signal at home has always been poor but sufficient to be able to make and receive calls. We had notification from o2 about work being conducted on local masts in BT53 area, this work should have now...
