Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52167 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26332 Views
  • 19 replies
  • 2 kudos

Can’t top up

New customer can’t top up my balance tried 2 different cards

Rhian2306 by Level 1: Joiner
  • 102 Views
  • 1 replies
  • 0 kudos

No ingoing/outgoing calls

Hello, I switched to o2 last week while in the UK. I'm currently in Portugal but I can make or receive calls or send messages. Weirdly, my data works and I have access to the Internet. I contacted o2 but they weren't able to help. I rest the network ...

Resolved! Data in Europe

Am I able to use my data in France? I have a pay as you go plan currently

Resolved! Price Increase Email

Just received email about £1.80 increase. This will mean a 30% increase.As I am on a ROLLING ONE MONTH CONTRACT, can I cancel at anytime giving 30 days notice or do I need to cancel within the next 30 DAYS as mentioned in the email? Jackie

Pezzo by Level 1: Joiner
  • 136 Views
  • 2 replies
  • 0 kudos

Sim only deal

Why can’t I get a cheaper deal that o2 are advertising

Beemer by Level 1: Joiner
  • 99 Views
  • 1 replies
  • 0 kudos

Resolved! Pay as you go

I just wanted a SIM card that started with 10 which could be topped up when needed but O2 keeps giving me a monthly £10 data bundle. How do I stop it.

Tigger80 by Level 1: Joiner
  • 165 Views
  • 2 replies
  • 0 kudos

I’ve already paid topping up, but it wasn't added

I’ve already paid topping up £15 data Big Bundle for the next Cycle. but it wasn't addedI am currently in Korea and cannot call customer service.I continued to pay through the website to keep it up even when I was not in the UK, but this time it was ...

hyejin by Level 1: Joiner
  • 91 Views
  • 1 replies
  • 0 kudos