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Wrong Pay-as-you-go Tarrif

FrodoFromOz
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Hi

I've just got a pay as you go for the month as I'm only in the country for that long. I topped up £30 for the data, and it put me on the £10 tarrif. I went to change it and it said it will change next month which is when im not here. Before I go through the pain of customer service, has anyone experienced this or know how to rectify it? 

Thanks

Dave

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MI5
Level 94: Supreme
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@FrodoFromOz 

Call 4445 to change it now or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126871 Posts
  • 613 Topics
  • 21824 Solutions
Registered:

@FrodoFromOz 

Call 4445 to change it now or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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FrodoFromOz
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Thanks MI5, I'll give that a shot.

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