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Voicemail and the speaking clock

Anonymous
Not applicable

I have a £10 big bundle and plenty of minutes left.

I see that I have a missed call and also there is a message on my phone that I have a voicemail message and to call 123.

I call 123 and get put through to the speaking clock and am then charged 20p.

This has happened before and I was refunded but has juts happened again and now you can't get through ona  chat line

Any ideas what i should do ??

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Cleoriff
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Hi @Anonymous 123 is the speaking clock but not sure why you would have had a message to ring that number?. It's 901 to get voicemail messages Info here

. https://community.o2.co.uk/t5/How-to-guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712#U547712

You should certainly call customer services to get this checked out https://www.o2.co.uk/contactus

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Cleoriff
Level 94: Supreme
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Hi @Anonymous 123 is the speaking clock but not sure why you would have had a message to ring that number?. It's 901 to get voicemail messages Info here

. https://community.o2.co.uk/t5/How-to-guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712#U547712

You should certainly call customer services to get this checked out https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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MI5
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901 for o2 voicemail.
123 is EE voicemail.
https://community.o2.co.uk/t5/How-to-guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712#...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MI5
Level 94: Supreme
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I guess you used to have an EE Phone so if you go into call settings you can change the default number to 901 so you can just press and hold the No1 key
To dial VM.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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