on 25-09-2022 13:39
on 25-09-2022 14:40
Do you have other O2 products active with a working MyO2 account, @Little_Duck? If so, look in My Orders in your MyO2. You can download and save as a PDF then print it off.
This might help
Guide: How do I get to the 'Download Bill' page?
From memory, my last receipt for a purchase, a handset purchased outright, showed the subtotal, the VAT, and had a VAT number beneath the store address on the (long!) till receipt.
on 25-09-2022 15:40
on 25-09-2022 15:40
Hi,
I don't have an O2 account, I've paid for it in the shop and just got a basic receipt
on 25-09-2022 15:43
on 25-09-2022 15:43
I was expecting the type of receipt you mentioned and got one with the total but no VAT breakdown, I asked for a VAT receipt and was told that the VAT number was the breakdown!
25-09-2022 15:52 - edited 25-09-2022 16:03
25-09-2022 15:52 - edited 25-09-2022 16:03
This is a contract renewal receipt, but it contains vat number up above, and if the value shown includes vat, the vat amount can be calculated:
25-09-2022 16:01 - edited 25-09-2022 16:01
25-09-2022 16:01 - edited 25-09-2022 16:01
And another here for an outright purchase, note no vat amount, but a vat number:
And there are many online calculators that will let you separate out the vat at 20% from the gross amount on your receipt, @Little_Duck
25-09-2022 16:07 - edited 25-09-2022 16:09
25-09-2022 16:07 - edited 25-09-2022 16:09
And this thread shows that HMRC will accept a gross bill, with vat number, and allow back-calculation of vat amount from the gross sale price, @Little_Duck - https://community.o2.co.uk/t5/Pay-Monthly/O2-shop-will-not-issue-a-VAT-receipt-for-a-Pay-amp-Go-hand...
Link to HMRC guidance here:
on 27-09-2022 09:15
Hey @Little_Duck were you able to sort it out?