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Urgent! Short Codes

Shortcodes
Level 1: Joiner
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Hi, I recently got my pay as you go sim. I topped up the new sim with £10, However I have been unable to send any shortcode messages to 82122 and 60154 respectively. These are live radio competitions, I would definitely appreciate the help.

Thankyou.
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MI5
Level 94: Supreme
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@Shortcodes 

Your bundle allowances do not include shortcodes which are chargeable.

You need to make an additional topup to add credit to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Shortcodes
Level 1: Joiner
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I recently topped up with £20 in order to activate the bundle. Surely the remaining £10 should account as credit? However I have still not been able to send short codes.
Message 3 of 4
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MI5
Level 94: Supreme
  • 121865 Posts
  • 607 Topics
  • 18766 Solutions
Registered:

@Shortcodes 

Check your balance in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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