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Unable to chan tariff

Hopes
Level 1: Joiner
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On my O2 Account I receive a Error message when attempting to load the ‘change my tariff’ page.

The SIM is supposed to be a £10 Monty Bundle Sim but it is saying my Tariff is Standard (No Bundle) - I can’t contact anyone at O2 to change it.

Any ideas?
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MI5
Level 94: Supreme
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@Hopes 

See here https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

If you're already on Pay As You Go, text the following free to 21300:

Big Bundles

  • 10DATABB for the £10 tariff
  • 15DATABB for the £15 tariff
  • 20DATABB for the £20 tariff
  • 30DATABB for the £30 tariff
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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All sorts of weirdness going on with bills/tariffs and such!!

 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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No one to maintain the system.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 5
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jonsie
Level 94: Supreme
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Can Hamsters catch Coronavirus then?

2020-Awards-jonsie5695219-2




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