This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Trying to change my auto top up

sue410
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎16-04-2024 19:12

on ‎16-04-2024 19:12

I'm trying to amend my auto top up but it keeps kicking me back to sign in page even though I'm already signed in.

Message 1 of 3
157 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 144488 Posts
  • 634 Topics
  • 27685 Solutions
Registered:

on ‎16-04-2024 20:19

on ‎16-04-2024 20:19

@sue410 

Call O2 on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
146 Views
0 Kudos

pgn
Level 74: Whizz kid
  • 36030 Posts
  • 228 Topics
  • 1595 Solutions
Registered:

on ‎16-04-2024 23:20

on ‎16-04-2024 23:20

@sue410 wrote:

I'm trying to amend my auto top up but it keeps kicking me back to sign in page even though I'm already signed in.

Sign completely out of the forum first (all browser tabs!), or use a different browser, or use an InPrivate or Incognito tab in your existing browser to login to your MyO2 account, @sue410 

1000017950.png

Failing that, as pointed out above, it will need a call to O2 on 4445. Good luck.

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward
Message 3 of 3
132 Views
0 Kudos
Top Kudoed Authors
View All
Top