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Dieter
Level 1: Joiner
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I use pay as you and use my phone for calling aboard etc . I just noticed I have nearly 100 pounds of money on my account.. I top up monthly 20 pounds .. I have a blackberry phone .. so how can I take some of my credit back??
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MI5
Level 94: Supreme
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The only way to get credit back is if you switch to a monthly contract and your money can be applied as a credit to pay the monthly bills.
You cannot withdrawal money from a PAYG Phone unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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Cleoriff
Level 94: Supreme
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Hi @Dieter Take a look at these help links. They tell you all about PAYG Rewards

http://www.o2.co.uk/shop/paygotopup/10backontopups

https://news.o2.co.uk/2012/09/24/save-or-claim-your-o2-rewards-whatll-it-be/

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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The only way to get credit back is if you switch to a monthly contract and your money can be applied as a credit to pay the monthly bills.
You cannot withdrawal money from a PAYG Phone unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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MI5
Level 94: Supreme
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Just be careful about calling abroad unless you can get on the new international calling trial.
https://www.o2.co.uk/intertrial
We believe it's by invitation only until it goes live for everyone.
But you could always explore other methods of making international calls.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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Good morning @Dieter! Just wanted to check if you got all the info you needed? Do you have any other questions we could help you with?

 

Thanks for the info and suggestions guys @Cleoriff@jonsie@MI5:sunflower:

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