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Top up

Bianca97
Level 1: Joiner
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I top up, my minutes were activated, yesterday I received a message that I didn't have enough credit to activate my extra option. I cheked and I have no minutes or credit ... what to do?

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pgn
Level 74: Whizz kid
  • 35211 Posts
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Have you any idea what your Extra option might be, @Bianca97? Usually, so long as you have enough credit to cover your bundle cost on the renewal date, all works well. Guide How to Top Up (PAYG) 

If you message O2's Social Media team  on one of

 Facebook (https://o2uk.co/O2CFB) ,

 Twitter (https://o2uk.co/O2CTW) or

 Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck @Bianca97 

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pgn
Level 74: Whizz kid
  • 35211 Posts
  • 224 Topics
  • 1558 Solutions
Registered:

Have you any idea what your Extra option might be, @Bianca97? Usually, so long as you have enough credit to cover your bundle cost on the renewal date, all works well. Guide How to Top Up (PAYG) 

If you message O2's Social Media team  on one of

 Facebook (https://o2uk.co/O2CFB) ,

 Twitter (https://o2uk.co/O2CTW) or

 Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck @Bianca97 

Message 2 of 2
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