Top up fury

[Whitbycolin]

Does topping up by your phone actually work? 've tried to top up a PAYG SIM by debit card and it refuses to do so.

It indicates to try another card, which I did using three different credit cards and each time I get the same stupid error message.

I have had this problem before and usually end up having to resort to buying the top up at a newsagents and going through the process of inputting the long number on the receipt.

I'm thinking of ditching the O2 SIM as with Vodafone I just use the app without any problems.

Any suggestions would be welcome

[Cleoriff · Accepted solution]

@Whitbycolin 

Yes top up by phone does work. You need to have registered your card first. Try again tomorrow in case there is a glitch in the system.

Guide How to Top Up (PAYG) 

Give O2 a call on 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Breanna]

@Whitbycolin were you able to top up with your card?