Tariffs

[Luke8]

Hey I’ve accidentally changed my 10 pound tariff to 30 pound and it won’t let me change it back

[Cleoriff · Accepted solution]

@Luke8 

The only people who can help are O2.

All numbers are in these guides. Guide: Coronavirus Community Help and Support and Guide: How to find help & contact O2 

[Nuz]

Hey I’m trying to connect my Apple Watch to my phone mobile data it’s showing that it is done but it’s not working. Help!!

[MI5]

@Luke8 

You can only change once per month so unless you call you'll have to wait until your next anniversary date. 

[MI5]

@Nuz 

You can use your phones data plan.

You need a separate watch data plan which is £5 a month. 

Sign up by following the setup routine on watch. 

[Nuz]

I have done that but it’s showing me it’s only connected to my data. Calls and texts and everything else gets charged at a rate. Did I get it wrong? 🤦🏻‍♀️

[MI5]

@Nuz 

Yes it's just a data plan.

There is also an error in my post above, it should read "you can't use your phone tariff," apologies.

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@Nuz wrote:
I have done that but it’s showing me it’s only connected to my data. Calls and texts and everything else gets charged at a rate. Did I get it wrong? 🤦🏻‍♀️

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[Nuz]

Well I should have done my research 🤦🏻‍♀️🤦🏻‍♀️ Thank you for your help.

[MI5]

You're welcome.

[Nuz]

Do you know how I can cancel my plan on the watch? Iv done it on the Apple Watch app but not sure how to on 02