Tariff

[Sunshw]

I am new to o2 I have just topped up £10 now I don't know what to do when clicking tarrif it just says try again later I just want calls an texts for a month for £10 (don't want data)

[KingAmo]

@Sunshw
Are you on Pay As You Go? If you're on pay as you go and have topped up, then log in to your myO2 app. When you login click on CHANGE YOUR TARIFF which appears on the first page. It will load, they have big bundles. Actually what you want cost £5 per month. You get unlimited talk and text messages for a whole month.

If you still find it difficult then contact customer service to activate this for you
All numbers are in this guide. https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I hope this helps

[KingAmo]

When you click on change your tariff, the tariffs available will appear after loading. Then select the tariff for unlimited calls and text.

[LukasB]

Hey @Sunshw just checking if this has been sorted or if you are still having trouble?