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TOPPING UP ONLINE

AMARACHI
Level 1: Joiner
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i am unable to complete topping up of my phone. I get so far then i see this message--''waiting for an available agent'' What on earth is going on. I have never before encountered this waiting for an agent!!!!

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Cleoriff
Level 94: Supreme
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@AMARACHI

Probably all busy after yesterdays outage

Other ways to top up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

It may be far quicker for you to purchase a voucher for now

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111705 Posts
  • 800 Topics
  • 6550 Solutions
Registered:

@AMARACHI

Probably all busy after yesterdays outage

Other ways to top up here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

It may be far quicker for you to purchase a voucher for now

Veritas Numquam Perit

Girl in a jacket
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Marjo
Former Staff
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Hi @AMARACHI, how are you doing with topping up at the moment? Did you manage to do this in the end as it's been a few days since you posted? Any help from the above information from @Cleoriff? slight_smile

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