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Stolen money

Lucall
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎09-04-2024 08:24

on ‎09-04-2024 08:24

Hey guys

I’m writing here because the virtual assistant it doesn’t work properly, it give me dead link.

this morning instead renew my plan it charge me £2 with no reason. Then I had to top-up again so I spent double today. 
I want my money back but I can’t reach anyone because the assistant give me broken links.

amazing 

 

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Enlli
Level 65: Ultra-cool
  • 6626 Posts
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Registered:

on ‎09-04-2024 08:36

on ‎09-04-2024 08:36

This is a customer to customer Community with no O2 staff

You will need to contact O2.

 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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