Solved: Split Port - Porting Issues from O2 to Lebara

Happyman-UK · ‎12-08-2022

I ported over my O2 PAYG number to Lebara yesterday and by early afternoon I could send and receive texts and make phone calls - All showed with my correct number.

However, I'm unable to receive any phone calls on my number. When people call it doesn't go through.

I waited until after midnight to be sure but the problem persists.

Is there any way that this can be looked into and if necessary the porting files sent over again to Lebara please ?

Thanks in advance

MI5 · ‎12-08-2022

@Happyman-UK

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-08-2022

@Happyman-UK

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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