cancel
Showing results for 
Search instead for 
Did you mean: 

SMS usage?

Jero37337351
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I can not find in my O2 account my usage history. I am especially interested in SMS sent out, as I suspect a mobile app sending out SMS automatically without my content? How can I find out the number of SMS sent out and preferably even the contents of them?

Message 1 of 10
404 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:
9 REPLIES 9

Cleoriff
Level 94: Supreme
  • 123007 Posts
  • 826 Topics
  • 7471 Solutions
Registered:

@Jero37337351 

Are you able to check in your phone's message log?

We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

All methods of contacting O2 are here Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 10
394 Views

Enlli
Level 65: Ultra-cool
  • 6624 Posts
  • 49 Topics
  • 1489 Solutions
Registered:

If you download your bill in pdf and scroll down to near the end you will find everything itemised including date, time and number of your SMS messages.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 10
386 Views

Cleoriff
Level 94: Supreme
  • 123007 Posts
  • 826 Topics
  • 7471 Solutions
Registered:

@Enlli wrote:

If you download your bill in pdf and scroll down to near the end you will find everything itemised including date, time and number of your SMS messages.


@Enlli

Mine doesn't show the date or time of my text messages. It does show the phone numbers I sent to and how many I sent to that number within the billing cycle but nothing else.

The op was also asking for the content if possible and that will never be shown.

text mess 360.jpg

Veritas Numquam Perit

Girl in a jacket
Message 4 of 10
378 Views

jonsie
Level 94: Supreme
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:
Message 5 of 10
379 Views

Cleoriff
Level 94: Supreme
  • 123007 Posts
  • 826 Topics
  • 7471 Solutions
Registered:

@jonsie wrote:

Information isn't available on PAYG unless you apply for a SAR 

 


This is true ^^^^^ 😂

Veritas Numquam Perit

Girl in a jacket
Message 6 of 10
370 Views

Enlli
Level 65: Ultra-cool
  • 6624 Posts
  • 49 Topics
  • 1489 Solutions
Registered:

Missed the PAYG bit.... i

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 7 of 10
362 Views

Cleoriff
Level 94: Supreme
  • 123007 Posts
  • 826 Topics
  • 7471 Solutions
Registered:

@Enlli wrote:

Missed the PAYG bit.... i


You and me both @Enlli 😂

Veritas Numquam Perit

Girl in a jacket
Message 8 of 10
356 Views

jonsie
Level 94: Supreme
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

Jero37337351
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thanks all. Then it will be GDPR SAR (a bit sad of course as I will take up to 30 days).

Message 10 of 10
340 Views