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Refund for PAYG Phone

Delliott
Level 1: Joiner
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Purchased a PAYG phone online to collect in store. Didn't receive any emails from O2 at all.
Went into store after a week to cancel it and asked for a refund.
Still no refund after initial purchase date of 30th November.
Why is it taking so long?
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Cleoriff
Level 94: Supreme
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@Delliott

You need to contact customer services to chase this up for you https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

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B52
Level 1: Joiner
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What a pain..wish I'd asked for a refund.. Hopefully you don't have to wait too long for refund.
Message 2 of 4
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Cleoriff
Level 94: Supreme
  • 122361 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Delliott

You need to contact customer services to chase this up for you https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
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Anonymous
Not applicable
Usually takes about 10 days before the money is returned to you
Message 4 of 4
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