cancel
Showing results for 
Search instead for 
Did you mean: 

Refund for PAYG Phone

Delliott
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Purchased a PAYG phone online to collect in store. Didn't receive any emails from O2 at all.
Went into store after a week to cancel it and asked for a refund.
Still no refund after initial purchase date of 30th November.
Why is it taking so long?
Message 1 of 4
491 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 110857 Posts
  • 799 Topics
  • 6392 Solutions
Registered:

@Delliott

You need to contact customer services to chase this up for you https://www.o2.co.uk/contactus

*The Game Is On*

Girl in a jacket

View solution in original post

Message 3 of 4
471 Views
3 REPLIES 3

B52
Level 1: Joiner
  • 20 Posts
  • 2 Topics
  • 0 Solutions
Registered:
What a pain..wish I'd asked for a refund.. Hopefully you don't have to wait too long for refund.
Message 2 of 4
478 Views

Cleoriff
Level 94: Supreme
  • 110857 Posts
  • 799 Topics
  • 6392 Solutions
Registered:

@Delliott

You need to contact customer services to chase this up for you https://www.o2.co.uk/contactus

*The Game Is On*

Girl in a jacket
Message 3 of 4
472 Views

Anonymous
Not applicable
Usually takes about 10 days before the money is returned to you
Message 4 of 4
464 Views