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Purchase History?

Liliana
Level 1: Joiner
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I have recently had an issue with a tariff taking my money and not giving me the tariff back, im going to contact them asap when they open (probs would have done that by now) do they have a history file because i have since deleted the text saying it took money for the tariff so im worried i cant prove it but i assume that they have a system where they can see the recent texts they have sent me or even my purchase history??

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MI5
Level 94: Supreme
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@Liliana 

Call 4445 in the morning from 8.00am.

They will have all the purchase history.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Liliana 

Call 4445 in the morning from 8.00am.

They will have all the purchase history.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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