@Cfcdave79You will need to do 14 day return, and then take out a new contract for the S21
You will I'm afraid need to contact o2
Call 202 or 0844 809 0202 (they open at 8am) when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an agent
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK