Solved: Re: Payment from balance

AM74 · ‎28-11-2022

Hi, I have a pay as you go rolling plan and currently have £25 in my balance. Does anyone know why O2 continue to take money from my bank account rather than the balance on my O2.

Thanks for any help.

MI5 · ‎28-11-2022

@AM74

Rolling plans have to be paid by debit card each month Pay As You Go: Introducing "Rolling Plans"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎28-11-2022

@AM74

Rolling plans have to be paid by debit card each month Pay As You Go: Introducing "Rolling Plans"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Payment from balance

Change number

callers asking me to reset my password

Age verification

top up as amout that short to my account balance

eSIM