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Payment History/Receipts on PAYG

ITKingswood
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Hi there, 

 

Does anyone know how you can access your payment history or receipts for payments made on a PAYG number?

 

Thanks.

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MI5
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@ITKingswood 

Only by calling customer service on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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ITKingswood
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@MI5 Thanks for responding, so there's no way to get payment history in writing?

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jonsie
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MI5
Level 94: Supreme
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@ITKingswood wrote:

@MI5 Thanks for responding, so there's no way to get payment history in writing?


Customer service should be able to email you the evidence.

A SAR is no longer required since the changes do GDPR.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
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