on 21-08-2018 11:18
how to swith to normal PAYG instead of bundle?
Will I lose my credit if I have just top up?
Solved! Go to Solution.
21-08-2018 11:21 - edited 21-08-2018 11:24
21-08-2018 11:21 - edited 21-08-2018 11:24
Hi @SylwiaK
Just contact customer services https://www.o2.co.uk/contactus
You should be able to get any credit transferred....
You may be able to do it via My O2 http://www.o2.co.uk/myo2 though speaking to CS would ensure any credit was transferred...
Welcome to the forum
Veritas Numquam Perit
21-08-2018 11:21 - edited 21-08-2018 11:24
21-08-2018 11:21 - edited 21-08-2018 11:24
Hi @SylwiaK
Just contact customer services https://www.o2.co.uk/contactus
You should be able to get any credit transferred....
You may be able to do it via My O2 http://www.o2.co.uk/myo2 though speaking to CS would ensure any credit was transferred...
Welcome to the forum
Veritas Numquam Perit
on 21-08-2018 11:32
on 21-08-2018 11:32
on 22-08-2018 11:41
Hi @SylwiaK, and welcome to the forum
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