Pay as you go in Usa

[Pay_as]

I have recently upgraded my pay as you go tariff from the 10 pounds to the 15 pounds contract as I wanted to uze free roamong data in the USA on my one plus 5. Since I have arrived in the USA not only roaming has not worked once (I have tried to change all sorts of settings in the sim area but no success) but o2 has taken 53 pounds from my balance for no reason. I can't send sms, apparently I can't enable 4g calls based on the IMEI number (despite my phone is on the list of the devices that support that) and I can't contact the assistance (of course). I am horrified by what O2 is doing and I will definitely get in touch with relevant authorities on my way back to the UK. I expect a full refund to start with but also an explanation on what is going on.

[Enlli · Accepted solution]

First thing. There is no 4G Calling on PAYG which means you may not be able to make calls

Second the £15 PAYG package does not include free data roaming in the USA

Rates are high

Standard rates

Making calls	£2/min
Receiving calls	£2/min
Sending texts	50p/text
Using data	£7.20/MB

USA - Roaming with O2 

[Bambino]

@Pay_as Pay & Go while you're in the US will be useless to you. If you download WhatsApp and use it over a WiFi connection, you can call, text, and video call anyone anywhere in the world who also has the app for free.