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Pay as you Go

mothball
Level 1: Joiner
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I have two O2 PAYG iPhones. Both were on Auto Top Up. One is still auto top up. The other phone last "Auto Top Up'd" last January. Since then I have had to manually top up, having almost run out of credit (£0.80) a few days ago. I have phoned 4445 to no avail; said it was a glitch and would put itself right, which it hasn't. I have reported earlier on this site; told they can't do anything on this 'platform'? I have tried to reset/recover auto top up on my iPhone, laptop, iPad and PC. I get the same error message on each. Please tell me who to contact.

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MI5
Level 94: Supreme
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@mothball 

Only O2 can fix it so keep trying, sorry.

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