cancel
Showing results for 
Search instead for 
Did you mean: 

PAYG Sim transfer from damaged phone

gdw123
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have a Microsoft/Nokia phone where the charger has failed and it has no power to start up and therefore I cannot view any text messages. I need to replace the phone (It has a micro sim). I want to keep the number. Will swapping to a Pay as you go phone with O2 work as is or will I have to take it to an O2 store? Since the security requirment sends messasges to the oild phone this will not work as I cannot see them. 

Message 1 of 5
210 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128301 Posts
  • 614 Topics
  • 22565 Solutions
Registered:

@gdw123 

You can just use your SIM in any O2 or unlocked phone. 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 5
197 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 128301 Posts
  • 614 Topics
  • 22565 Solutions
Registered:

@gdw123 

You can just use your SIM in any O2 or unlocked phone. 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 5
198 Views

gdw123
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you for the quick reply. I was hoping that would be be the case. 

Message 3 of 5
185 Views

MI5
Level 94: Supreme
  • 128301 Posts
  • 614 Topics
  • 22565 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 5
181 Views

jonsie
Level 94: Supreme
  • 87367 Posts
  • 596 Topics
  • 5309 Solutions
Registered:

You may find though that any text messages received whilst the phone had issues will be lost

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 5 of 5
162 Views