Not receive code to log in

Lyn7 · ‎12-11-2023

I'm having trouble logging in my 02 it's asking my phone number to send code to but code is not received

Enlli · ‎12-11-2023

Just check you have not received an email. O2 are moving away from text messages, but I'm not sure how far they are along with that.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎12-11-2023

@Lyn7

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Oxonian · ‎12-11-2023

@Lyn7

You can try logging in :-

- online, using the MyO2 link at the yop of this webpage.

- via the mobile app. If the app is not working, try deleting it, restarting your handset and reinstalling the app.

MI5 · ‎12-11-2023

No amount of deleting will help if no code is being sent or received.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Not receive code to log in

Change number

callers asking me to reset my password

Age verification

top up as amout that short to my account balance

eSIM