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No auto top up?

DVC
Level 1: Joiner
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Hi

I'm on a PAYG but with a simple £10 Big Bundle

What I'd like to do is set up an auto top for this £10 each month but there seems no button or facility to do this??? Is it only for the basic PAYG? Which is odd...

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Cleoriff
Level 94: Supreme
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Hi @DVC 

You should be able to set auto top up for Big Bundles, see here

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

 

Paying and topping up

Payment for your Big Bundle or UK & International Bundle comes out of your credit each month. The easiest way to add credit is to use auto top-ups, but you can also:

  • Visit My O2
  • Call 4444 from your mobile
  • Use an E-Top Up card
  • Buy a voucher anywhere you see the green top-up logo

If you are having problems then give customer services a call on 4445

 

Hope that helps and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @DVC 

You should be able to set auto top up for Big Bundles, see here

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

 

Paying and topping up

Payment for your Big Bundle or UK & International Bundle comes out of your credit each month. The easiest way to add credit is to use auto top-ups, but you can also:

  • Visit My O2
  • Call 4444 from your mobile
  • Use an E-Top Up card
  • Buy a voucher anywhere you see the green top-up logo

If you are having problems then give customer services a call on 4445

 

Hope that helps and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@DVC 

Follow the link to setup auto top up.

You can click here to access the Auto Top-Up page. You'll need to have your My O2 log in details to hand.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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