I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
It certainly seems to be that you are calling numbers outside any allowances or bolt ons that you have. If you tell us the tariff you are on and the numbers you are calling then we can advise you further.
Hi @aztec, sorry to hear that you've been having higher charges. How are you doing with this, did you find out the reason? Please do let us know and also if the community could help troubleshoot further.