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My Missing Ten Pence

LochShira
Level 1: Joiner
  • 1 Posts
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Registered:
My balance on 30/3/20 was £30.10. I purchased a £30.00 bundle and informed it was activated and £30.00 taken on 31/3/20. I checked my balance on that date and it showed £0.00. Subsequently I have uploaded my rewards of £6.90. This means I shall have to top up by £24.00 rather than £23.00 to get my £30.00 bundle next month. Where did MY ten pence go?
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Cleoriff
Level 94: Supreme
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Registered:

@LochShira 

There are lots of isssues with My O2 currently and no-one to fix it due to social distancing and dept's closing.

As we have no access to your account we would have no idea where the 10p went.

Guide: Coronavirus Community Help and Support 

*The Game Is On*

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