Solved: Money missing when I've toped up

Chloerose10 · ‎10-02-2022

Put £10 on to top up my phone used the internet for 5m 2 days in a row had £4 odd still there from last time but it's now said no balance left I only put it on few days a go I can't call anyone

MI5 · ‎10-02-2022

@Chloerose10

It will take £2.00 per day for data use, so it's probably data that's used the credit.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-02-2022

@Chloerose10

It will take £2.00 per day for data use, so it's probably data that's used the credit.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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