Marketing text

[Pentode]

I'm on Pay & Go, I have phone, phoned and complained about the number of UNWANTED marketing text messages, all to no avail AND I am now getting sick and tired of the TRASH! So-much-so I am about to ditch o2. I have tried, Complaining, Telephoning, Sending 'Stop' to 2202 AND signing in to 'My o2' There is NO marketing preference boxes to be found..... I will repeat, There is NO marketing preferences boxes to be found! Do I really have to send a PIGEON to this company? Please tell me how to stop these when I can not find the telemarketing boxes? o2 Customer Service is a complete waste of time in 'this' case! If IT can be done via this route just blasted well do it.

[Cleoriff]

Hi @Pentode 

Take a look at this guide Guide: A Guide to Deal with Spam/Scam Calls and Text 

Also, you may want to change your number. You are allowed one change free of charge

Give O2 a call on 4445  or 0344 809 0222.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[MI5 · Accepted solution]

@Pentode 

[Pentode]

Thank you MI5, I'll give it another try.....  for some reason after confirming the  security code I finally got to the 'selection' box on this attempt.

The previous attemps were tried the very same way, I got the info from  searching the Internet - the way how you described. With luck we should be OK now, thanks again. 

I gave up, it worked this time it should have worked before.

Many thanks, Dave

[Pentode]

Just to confirm, it was'nt spam it was o2 Telemarketing I was trying to stop. I wouldn't mind if it was once in a while I'd have tolerated that, but almost everytime I powered the phone up,  was getting very nauseating for my liking.

Thanks,  Dave

I did what MI5 said many time's before, answered the security code that o2 send..... but the 'Tick box board' for Telemarketing just wouldn't show up.

[MI5]

Glad you got there in the end @Pentode 

[Cleoriff]

Interesting post. I had no idea so much had changed in MY O2 for PAYG.!

This morning I've had a friend who is on PAYG, send me a series of screenshots and certainly it's a lot different from when I was on PAYG.

Maybe we need to review the guide currently in use?

Thanks for the post @Pentode.

Also, with reference to a comment you made, the guide I posted for you, telemarketing IS classed as spam. (We have to try and keep guide titles as short as possible) 😂