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Make a topup with a code on Sundays

Svenson
Level 2: Apprentice
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Hello,

 

Today is Sunday and I coudn't make a topup.

 

I tryed to call your Hotline but there is noone today.

 

What can I do now?

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Cleoriff
Level 94: Supreme
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@Svenson 

I have your message but I can't top up for you. I am a customer just like you.

You have to do it yourself or top up using other ways shown in the guide above.

I see from your other thread you are abroad, so if the voucher doesn't work then you can call O2 using the roaming number in this guide. Guide: How to find help & contact O2 

If you are having problems, it may well be due to the fact you have been in Germany a year and have exceeded O2's fair usage policy.

https://community.o2.co.uk/t5/Off-Topic/Use-O2-forever-abroad/m-p/1401771#M202458 

Veritas Numquam Perit

Girl in a jacket

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Message 4 of 5
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Cleoriff
Level 94: Supreme
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Hi @Svenson 

Use a voucher. All ways to top up are here Guide How to Top Up (PAYG) 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
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Svenson
Level 2: Apprentice
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Thanks but I have a number already.

Could you do the topup please?

I send the number to you
Message 3 of 5
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Cleoriff
Level 94: Supreme
  • 122927 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

@Svenson 

I have your message but I can't top up for you. I am a customer just like you.

You have to do it yourself or top up using other ways shown in the guide above.

I see from your other thread you are abroad, so if the voucher doesn't work then you can call O2 using the roaming number in this guide. Guide: How to find help & contact O2 

If you are having problems, it may well be due to the fact you have been in Germany a year and have exceeded O2's fair usage policy.

https://community.o2.co.uk/t5/Off-Topic/Use-O2-forever-abroad/m-p/1401771#M202458 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
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Svenson
Level 2: Apprentice
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It worked.

 

Great to know

Message 5 of 5
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