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MMS

GeeDubya
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Why can't I send MMS messages from my Moto G5S?

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MI5
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Make sure you have mobile data turned on and at least a 3G signal and check the settings are correct by texting the word “active” to 2020. Save the settings that get sent back then reboot your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Make sure you have mobile data turned on and at least a 3G signal and check the settings are correct by texting the word “active” to 2020. Save the settings that get sent back then reboot your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
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GeeDubya
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Cheers. Just needed to turn on mobile data and mms sent O.K.

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MI5
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Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 6
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Bambino
Level 77: Grand Master
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The bigger question @GeeDubya is why would you want to send an MMS? It's very expensive to send images that way. You'd be much better off sending images via Whatsapp or iMessage if you're an iPhone user over WiFi, which won't cost you anything.

I DO NOT WORK FOR O2



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Marjo
Former Staff
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Welcome to our forum @GeeDubya! Good to see you got your question solved, thanks @MI5 for your help. slight_smile

 

Cheers @Bambino too for the suggestion on using wi-fi. slight_smile

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