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Lost Phone

Kevv1
Level 1: Joiner
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Hi , 

I’ve lost my pay monthly phone unfortunately. Is it possible to get the number cancelled ? 

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Bambino
Level 85: Esteemed
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@Kevv1 Report it here: Lost or Stolen O2 Device

O2 will send you a new sim with the same number so you can still use it in another phone and carry on with your contract.

Edit: Slightly confusing post from the OP as they said pay monthly in their post but posted in Pay & Go.

I DO NOT WORK FOR O2



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Bambino
Level 85: Esteemed
  • 23592 Posts
  • 1037 Topics
  • 3750 Solutions
Registered:

@Kevv1 Report it here: Lost or Stolen O2 Device

O2 will send you a new sim with the same number so you can still use it in another phone and carry on with your contract.

Edit: Slightly confusing post from the OP as they said pay monthly in their post but posted in Pay & Go.

I DO NOT WORK FOR O2



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Enlli
Level 66: Unequalled
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This is the procedure to follow

Guide: Lost or Stolen O2 Device? - How to Report it 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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