Solved: Linking new Pay as you go number to existing accou...

Whitley22 · ‎02-08-2023

I have an existing O2 online account for my "Pay Monthly" phone and have a new"Pay as You Go" sim. Rather than create a seperate O2 account for the new number I want to link it to my existing online account.

Can I do this?

MI5 · ‎02-08-2023

@Whitley22

Currently no.

O2 have suspended account merging whilst all the Virgin migrations are taking place.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎02-08-2023

@Whitley22

Currently no.

O2 have suspended account merging whilst all the Virgin migrations are taking place.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

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