cancel
Showing results for 
Search instead for 
Did you mean: 

Keeping my other number

Haris
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi, I had a PAYG sim which I lost. My iphone8’s iCloud is connected to that sim. I cannot unlink my account without the number. Is there any way of getting another PAYG sim with the same number? Thanks
Message 1 of 4
170 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 110538 Posts
  • 799 Topics
  • 6342 Solutions
Registered:

@Haris 

You need to ring O2 and report the situation.

Guide: Lost or Stolen O2 Device? - How to Report it 

They will then send you a replacement sim

Numbers to call are in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 4
163 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 110538 Posts
  • 799 Topics
  • 6342 Solutions
Registered:

@Haris 

You need to ring O2 and report the situation.

Guide: Lost or Stolen O2 Device? - How to Report it 

They will then send you a replacement sim

Numbers to call are in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket
Message 2 of 4
164 Views

MI5
Level 94: Supreme
  • 126765 Posts
  • 613 Topics
  • 21740 Solutions
Registered:

@Haris 

Call O2 and they will send you one.

Guide: Coronavirus Community Help and Support 

or 4445 if you have another sim already.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 4
163 Views

Haris
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thankyou very much, the mentioning of the number made it very easy. My issues was swiftly resolved.
Message 4 of 4
128 Views