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LilianW
Level 1: Joiner
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When I try to change from PAYG  to a rolling plan I get the message "you have attempted an action that goes against your current plan" or something like that

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MI5
Level 94: Supreme
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@LilianW 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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LilianW
Level 1: Joiner
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I'm so sorry, I thought I was talking to an automated bot, you must think I'm incredibly rude! I realised I can't change my plan as I already have a change pending which doesn't take affect until the 9th. Apparently you can change a plan when there's already a change pending. I guess I just have to wait it out with no data until then. 

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