Solved: I need to know the date of my last top up on pay a...

vicphy · ‎21-07-2022

I need to know the date of my last top up.

Also when I tried to contact you, you asked me to turn off my wifi and switch on data, which I did and you said you couldn't find my identity. But you charged me £2 for this, whilst I was only on data for about five minutes whilst you were trying to find me! I want my two pounds back on my pay as you go account.

MI5 · ‎21-07-2022

@vicphy

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-07-2022

@vicphy

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

I need to know the date of my last top up on pay as you go.

Potential Scam

Use balance to pay for taffif

Restart after using my allowance

Close account

Inheriting account/phonenumber from parent