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I just topped up £30 and it took 12 for my bolt on now I don’t have my tarrif? I can’t afford this!!

Marclavery
Level 1: Joiner
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Once I topped up you’s took my o2 bolt on off me before my tarrif and now I have no money for my tarrif this is ridiculous in this economy 

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MI5
Level 94: Supreme
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@Marclavery 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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