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I fone

freetext
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is it pos for my i fone to jump from wifi to mobile data and take my credit even though moble data is turned off...help please 20£ gone thanks

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Cleoriff
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@freetext 

Have you got Wifi Assist turned on? If so turn it off.

There's a very comprehensive list of things you need to turn off to stop any date being used at all

It was posted by someone on the Apple community.

It's very long so I will give you the link and you can read it for yourself

https://discussions.apple.com/thread/7916973 

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Girl in a jacket
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gmarkj
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If you are on a big bundle and reached you anniversary date it might have taken your credit in exchange for this month's allowances.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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freetext
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many thanks, it was wifi assist a bad feature it can catch out stupid people ,,me 

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Cleoriff
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Pleased it's sorted @freetext 

You are not stupid either. I only realised a few months ago that WiFi assist could cause a problem.

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freetext
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I have just been on the link and the number of things you need to turn off to stop this is unblievable and is wrong.....

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Cleoriff
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It's effective enough if you just turn it off in settings @freetext 

The other things on the list are for additional precautionary measures.

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Girl in a jacket
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