Solved: How to top up my big bundle

Tonia1 · ‎02-10-2020

I'm on a pay as you go big bundle tarrif, my data is running out, how do I top up my data?
I tried purchasing the same big bundle, but I couldn't.

MI5 · ‎02-10-2020

@Tonia1

You need to add a bolt on for data https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

You can do it in your MyO2.

You might also look at changing your tariff as bolt ons are not good value if you have to keep adding them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-10-2020

@Tonia1

You need to add a bolt on for data https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

You can do it in your MyO2.

You might also look at changing your tariff as bolt ons are not good value if you have to keep adding them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎08-10-2020

Hi @Tonia1 hope you managed to sort out your data bolt-on as advised above. Let us know if you have any further questions anytime.

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