Solved: How do you enter an address when topping up if not...

caib · ‎29-07-2023

Hi

On PAYG how do i enter my address as it doesnt come up on the pull down menue. Usually happens but normally there is an option to enter manually on other sites.

Does anyone know?

MI5 · ‎29-07-2023

@caib

If it isn't on the dropdown it means O2 haven't got the latest updates on their database.

You'll need a different method of topping up until they do.

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎29-07-2023

@caib

If it isn't on the dropdown it means O2 haven't got the latest updates on their database.

You'll need a different method of topping up until they do.

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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